Privacy Policy

1. Introduction

FIX TECH EXPERTS LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our computer repair services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request quotes
• Schedule repair services
• Communicate with us via email or phone
• Subscribe to our newsletter or updates

This information may include:

• Name and contact information
• Email address and phone number
• Address for service delivery
• Device information and technical specifications
• Problem descriptions and service requests

2.2 Technical Information

We may automatically collect certain technical information when you visit our website:

• IP address and browser type
• Operating system and device information
• Website usage patterns and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing computer repair services and customer support
• Processing service requests and managing appointments
• Communicating about your repair status and service updates
• Improving our services and website functionality
• Sending promotional materials (with your consent)
• Complying with legal obligations and protecting our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our business operations
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with a business transfer or merger
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Service records may be kept for warranty and legal compliance purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your personal data
• Restriction of processing
• Data portability
• Objection to processing

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: